Spot a beer on the website that takes your fancy but you're not ready to place a larger order at that particular moment and still want to take advantage of our free shipping option? Then our build a box service is for you. Build a box allows you to collate your own box over time by selecting a few beers here and there. Purchase as many or as few beers as you like (yes, even 1) and select the build a box option from the drop down menu at the checkout. On the left hand side of the page you can add a promo code if you have one, or a note relating to your order, i.e. I’d like to start a build a box / please add to my existing order / can you please ship my build a box once everything is in. If you forget, it’s not a problem, we will figure it out, it just helps us to see where we are at with an order. We will collate all of your orders and will only ship them once notified by you.

No, we won’t send your build a box unless you instruct us to do so. We may start compiling your build a box (taking the beers off the shelf and into a shipping box) however. In this scenario we will 'fulfil' your order in our system so it may show as 'shipped' in your account however the beers will not physically leave our warehouse until you request it. When the beer has been shipped you will receive a notification from DHL via e-mail and/or text that a shipping label has been created. This e-mail will also contain a waybill number which you can use to track your package.

Yes. Create an account and make sure you are logged in when you place your order, once you are done you can start accruing points on purchases you make. Each £1 spent gives you 2 points and 100 points can be redeemed for a £1 off on a future purchase. You can also get bonus points for liking and sharing on social media and we'll even buy you a beer on your birthday (500 points).

Once you are logged in, you'll see a rewards button on the bottom left corner of the screen. Click here to see your points balance, ways to earn and ways to redeem.

Click on the rewards button on the bottom left hand corner. Click 'ways to redeem', click 'redeem' and you'll be provided with a discount code that can be used on your next order.

No - only one code is applicable to each order.

Certainly. They are available as a subscription and as a one off purchase too.

You can cancel anytime, there will be no hard feelings! Just drop us an email to info@leftfieldbeer.co.uk so we can cancel your direct debit straight away. Or, you can do it from your Banking App with your bank.

WE HAVE A COMPREHENSIVE TAGGING SYSTEM THAT ALLOWS YOU TO FILTER OUR EXTENSIVE BEER COLLECTION IN NUMEROUS WAYS. YOU CAN COMBINE FILTERS TO BE AS VAGUE OR AS SPECIFIC AS YOU LIKE WHEN SEARCHING FOR THAT PERFECT BEER, SO IF YOU ARE ONLY INTERESTED IN VEGAN, ESTONIAN IMPERIAL STOUTS THAT ARE ABOVE 10%, ARE RATED OVER 4.00 ON UNTAPPED AND COST LESS THAT A TENNER - WE'VE GOT YOU COVERED! FILTERS CAN BE FOUND ON THE LEFT HAND SIDE OF THE ‘SHOP’ PAGE, WHERE YOU CAN SEARCH BY STYLE, BREWERY, ABV %, COUNTRY, PRICE, UNTAPPD RATING, ETC.

YES AND NO. WE FIND THAT UNTAPPD IS A GREAT TOOL FOR GAUGING THE POPULAR OPINION OF BEERS AND GATHERING INFORMATION ON ITS GENERAL CHARACTERISTICS. WE ADD THE UNTAPPD RATING OF EVERY BEER WE SELL TO OUR WEBSITE AS WE KNOW A LOT OF OUR CUSTOMERS LIKE TO USE IT AS A BENCHMARK. HOWEVER, AS A PURELY ONLINE RETAILER WE FEEL THAT WE DO NOT GET THE FULL BENEFITS OF MEMBERSHIP THAT A BAR DOES BY USING THE APP IN AND AS A RESULT WE HAVE SADLY MADE THE DECISION TO CANCEL OUR MEMBERSHIP AS A RECOGNISED VENUE ON THE APP. YOU CAN STILL TAG IS IN YOUR POSTS, HOWEVER OUR MENU IS NO LONGER VISIBLE ON THE APP.

YES, CERTAINLY, ANY OF THOSE, UP UNTIL IT’S COLLECTED BY THE COURIER. JUST SEND AN EMAIL TO INFO@LEFTFIELDBEER.CO.UK OR CALL/TEXT 07897 860 100.

AS LONG AS IT HASN'T BEEN SHIPPED, OF COURSE. JUST PUT YOUR ADDITIONAL ORDER THROUGH AS A 'BUILD A BOX' OR AS A 'COLLECTION' SO YOU DON'T GET CHARGED FOR SHIPPING. ONCE YOU ARE DONE, SEND AN EMAIL TO INFO@LEFTFIELDBEER.CO.UK OR SEND US A TEXT TO 07897 860100 SO WE CAN ACTION YOUR REQUEST PROMPTLY.

BELIEVE US, WE DON’T LIKE SITTING ON ORDERS AND DO OUR BEST TO DISPATCH THEM OUT AS SOON AS POSSIBLE. THERE ARE A NUMBER OF POSSIBLE REASONS THAT YOUR ORDER HASN'R BEEN FULFILLED: 1. WE ARE STILL WAITING ON PART OF IT TO ARRIVE TO US. WE LIST BEERS ONCE WE HAVE RECEIVED A SHIPPING NOTIFICATION FROM THE SUPPLIER. OCCASIONALLY SHIPMENTS GET DAMAGED OR DELAYED IN TRANSIT. 2. MANY OF OUR CUSTOMERS LIKE IT WHEN WE MAKE SOME HARD TO FIND OR IMPORTED BEERS AVAILABLE FOR PRE-ORDER SO THEY AREN’T REQUIRED TO BE ONLINE AND AVAILABLE AT A SPECIFIC TIME TO SCRAP IT OUT WITH OTHERS TO GET HOLD OF A PARTICULAR BEER. WE INDICATE WHETHER A BEER IS PRE-ORDER ONLY IN A RIBBON ON THE PRODUCT IMAGE AND LIST THE PRE-ORDER DATES IN THE INDIVIDUAL BEER'S DESCRIPTION. AN ORDER CONTAINING A PRE-ORDER BEER IS THE MOST COMMON REASON FOR DELAYED FULFILLMENT. 3. IF YOU HAVE RECEIVED A NOTIFICATION FROM US/DHL THAT YOUR ORDER HAS BEEN SHIPPED THEN THERE IS A CHANCE THAT THE BEER WAS DELAYED OR DAMAGED BY THE COURIER. IN YOUR CONFIRMATION E-MAIL/TEXT YOU WILL HAVE A WAYBILL NUMBER WHICH YOU CAN USE TO TRACK YOUR PACKAGE ON THE DHL WEBSITE 4. WE ARE JUST BUSY. LIKE ANY BUSINESS WE HAVE SEASONAL TRENDS WHERE WE HAVE SPIKES IN SALES. BEAR WITH US AND WE WILL GET TO YOUR ORDER AS SOON AS POSSIBLE.

SOMETIMES WE PRINT SHIPPING LABELS IN ADVANCE, PARTICULARLY IF WE ARE EXPECTING A LARGE DELIVERY OF PRE-ORDER BEERS, SO THAT WE CAN PREPARE THE REST OF THE ORDER AND DISPATCH AS SOON AS WE RECEIVE THEM. UNFORTUNATELY THE DHL SYSTEM SENDS A CONFIRMATION E-MAIL AS SOON AS WE ENTER THE INFORMATION INTO THEIR SYSTEM WHICH OFTEN CAUSES CONFUSION. ALTERNATIVELY, WE MAY HAVE PACKED YOUR ORDER AND REALISED THAT A BEER WE WERE EXPECTING HAS BEEN DELAYED OR DAMAGED IN TRANSIT FROM THE SUPPLIER WHICH WILL IN TURN DELAY OUR ABILITY TO DISPATCH.

YES, JUST LET US KNOW IN THE ‘NOTES’ ON THE LEFT HAND SIDE OF THE ‘CHECKOUT’ PAGE WHEN PLACING THE ORDER AND WE CAN ARRANGE THAT FOR YOU.

WE INDICATE THAT A BEER IS BEING SOLD AS A PRE-ORDER BY INCLUDING A RIBBON ON THE PRODUCT IMAGE. THE DATE THAT WE EXPECT TO RECEIVE AND HIP THE BEER CAN BE FOUND IN THE PRODUCT DESCRIPTION. ON SOME OCCASIONS ORDERS GET LOST OR DELAYED AND WE WAIT IN GOOD FAITH THEN HAVE TO REQUEST A REPLACEMENT. THERE ARE ALSO TIMES WHEN A PRE-ANNOUNCED BEER RELEASE DATES GET PUSHED BACK DUE TO SUPPLY CHAIN / PRODUCTION PROBLEMS.